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Frequently Asked Questions
General
Please visit our Why Choose Us page to learn more about how our handcrafted Elderberry Syrup and Elderberry Syrup Bites™ stand apart from other products on the market.
We source our raw honey from the Southeast. To learn more about the benefits, visit our page on Local Raw Honey.
Elderberry Syrup Liquid
Yes. For quality assurance and consumer safety, our elderberry syrup must be refrigerated upon arrival and kept refrigerated. If you want a shelf-stable option, try our Elderberry Syrup Bites™ perfect for travel and on-the-go use.
No. Our syrup has a juice-like consistency that customers love. We never use thickeners or fillers—just pure, handcrafted ingredients.
No, shaking is not necessary. We use only whole organic spices, never ground, so you won’t find any sediment at the bottom of our bottles. Our liquid formula is a customer favorite with a smooth, delicious taste.
We use organic European black elderberries grown in Bulgaria, where this species of the elderberry plant (Sambucus nigra) thrives and develops the highest levels of anthocyanins. Free from pesticide and fertilizer sprays the European black elderberries used in our products are non-GMO, organic and grown in nutrient dense soil to ensure we offer the very best.
All production is led by our Director of Operations at our licensed, FDA-registered commercial facility in Myrtle Beach, SC.
The natural sweetness comes from local raw honey—never refined sugar, artificial sweeteners, corn syrup or concentrates.
- Child serving (1 tsp): ~1 gram
- Adult serving (1 Tbsp): ~4 grams
For best quality and taste, consume within 90 days of opening. Each bottle has a best-by date on the bottom of the bottle.
Purified water, local raw honey, organic European black elderberries (Sambucus nigra), organic ginger root, organic cinnamon sticks, and organic whole cloves.
Elderberry Syrup Bites™
Our bites are handcrafted directly from our Signature Elderberry Syrup just in a convenient, shelf-stable form. Both contain the same five core ingredients.
We use only mild, non-GMO preservatives (non-irradiated citric acid, sodium citrate, organic potassium sorbate) and raw honey as a natural preservative.
The natural sweetness comes from local raw honey—never refined sugar, artificial sweeteners, corn syrup or concentrates.
- Child serving (1 bite): ~2 gram
- Adult serving (2 bites): ~4 grams
Dosage
There’s no specific “best time.” What matters most is consistency. Taking our products daily supports whole body wellness.
There’s no specific “best time.” What matters most is consistency. Taking our products daily supports whole body wellness.
No, our elderberry syrup products can be taken with or without food.
shipping
We currently ship only within the contiguous United States.
Orders are shipped Monday–Thursday via USPS Priority Mail. Delivery depends on when the order is placed and shipping conditions (holidays, weather, etc.).
Loyalty Membership Program
Our program offers built-in rewards, savings up to 15%, and free shipping on subscription orders over $75.
- 5% off single bottles
- 10% off Essentials, Standard & On-the-Go Bundles
- 15% off Essentials Plus, Standard Plus & On-the-Go Plus Bundles
Our program offers built-in rewards, savings up to 15%, and free shipping on subscription orders over $75.
- 5% off single bottles
- 10% off Essentials, Standard & On-the-Go Bundles
- 15% off Essentials Plus, Standard Plus & On-the-Go Plus Bundles
Join our Loyalty Membership—for free! Enjoy exclusive savings and rewards designed to make supporting your family’s daily wellness simple, affordable, and rewarding.
discounts
At this time, coupons cannot be combined with other discounts.
Common Questions
Please consult your healthcare professional before use.
No. Our syrup contains raw honey and should not be given to children under one year old. Always consult your pediatrician before introducing any supplement.
Consult your physician if you are taking medications or other supplements.
Some may experience mild digestive discomfort. If so, reduce serving size and take with food. If symptoms persist, consult your healthcare provider.
Consult your healthcare professional prior to use.
Yes, as with any food or herb. If you are allergic to honey, berries, or spices (ginger, cinnamon, cloves), use caution. Seek medical help immediately if a reaction occurs.
Elderberry Syrup Dog Bites™
Bite-sized whole body wellness crafted with European black elderberry and other ingredients from nature to support your dog’s immune system, joint comfort, allergy relief, and overall vitality. Learn more here
Yes, our bites are formulated to be safe for dogs of all breeds and sizes. Always follow the recommended dosage based on your dog’s weight and consult your veterinarian if your pet has specific health conditions.
Suggested Use
For immune, allergy, and joint support. Administer bites daily based on your dog’s weight:
- Dogs up to 35 lbs: ½ Bite daily
- Dogs 35–100 lbs: 1 Bite daily
- Dogs over 100 lbs: 1 ½ Bites daily
For extra support: may be given up to 2 times daily or as directed by your veterinarian.
If your dog is on medication or has health concerns, check with your veterinarian before adding any new supplement.
Yes! No refined sugars, artificial sweeteners, fillers, thickeners, dyes, flavorings, concentrates, gelatin, or preservatives. In addition, they are free from soy, gluten, dairy, and nuts.
Store in a cool, dry place, away from direct sunlight. Keep the package sealed to maintain freshness.
Other
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