Frequently Asked Questions
General
Please visit the Why Choose Us page to learn more about the many differences between our elderberry syrup and elderberry syrup bites and the other products out there.
We use local raw honey from South Carolina. However, we have many customers that use our elderberry syrup and elderberry bites that are finding relief regardless of where they live in the country! The raw honey that is used in our products is never pasteurized from the time it leaves the hive to when you ingest our products. This ensures all of the active enzymes and health benefits stay intact.
Yes! If your school or non-profit is in need of a fundraiser, we love to support you. Please email us at info@thepowerofelderberries.com or contact us here.
Elderberry Syrup
Yes! For quality assurance and consumer safety, please keep our elderberry syrup refrigerated. To maintain the best quality and freshness, refrigeration is required upon arrival. If you are looking for an elderberry supplement that does not require refrigeration, check out our Elderberry Syrup Bites; they are a perfect option to take The P.O.E. on the go and compliment our Elderberry syrup!
No. Our elderberry syrup is a juice-like consistency, which customers love. Some syrups may be thickened using fillers; however, our elderberry syrup is handcrafted using only the purest ingredients from nature and nothing more.
Shaking our elderberry syrup is not necessary. You will not find any sediment at the bottom of our bottles. Open and enjoy our delicious, smooth tasting elderberry syrup!
To ensure the best quality and potency, we get our elderberries organically sourced from Bulgaria. The elderberry plant is native to Europe, thus having the highest level of anthocyanins (medicinal benefits) when grown there.
All production is led by our Director of Operations at our commercial facility in Myrtle Beach, SC. We are fully licensed, have undergone certifications to enhance safety, processing, and standard operating procedures, and are FDA registered. Learn more about our commitment to consumer safety here.
The sugar content in our elderberry syrup comes directly from local raw honey. Unlike some elderberry products, we do not use any artificial sweeteners, refined sugar or high fructose corn syrup/corn syrup.
Child serving: 1 Tsp = 1 gram
Adult serving: 1 Tablespoon = 4 grams
Purified water, local raw honey, organic European Elder (berries) (Sambucus nigra), organic ginger root, organic cinnamon sticks, and organic whole cloves.
Your taste buds will enjoy the flavor profiles of each fresh ingredient from nature in our elderberry syrup. Customers often say it reminds them of "apple butter”. The ingredients used are not only added to enhance the taste of our elderberry syrup, but they too contribute their own health benefits.
For best quality and taste, our elderberry products should be consumed within 90 days of opening. Additionally, our products should be consumed before the best buy date stated on the sticker located at the bottom of each bottle.
Elderberry Syrup Bites
Our elderberry syrup bites are handcrafted straight from our Signature Elderberry Syrup. Think of it as a "to-go" version of our Syrup. Both our Syrup and Bites are made from the same 5 core ingredients: Organic Black Elderberries (Sambucus nigra), Local Raw Honey, Organic Ginger Root, Organic Cinnamon Stick, and Organic Whole Cloves.
We use the mildest, all non-GMO preservatives possible in our elderberry bites: Non-Irradiated Citric Acid, Non-GMO Sodium Citrate and Organic Potassium Sorbate. The local raw honey in our Elderberry Bites also acts as a natural preservative.
*If you are looking for an elderberry product with NO preservatives (except raw honey), check out our Elderberry Syrup.
The unique texture of our Elderberry Syrup Bites is due to the organic plant-based, Agar Agar that we use instead of animal by product based gelatin, as well as the fact that we do not use added sugar, high fructose corn syrup, or coat our Bites in sugar.
The sugar content in our Elderberry Syrup Bites comes directly from local raw honey. Unlike some elderberry products, we do not use any artificial sweeteners, refined sugar or high fructose corn syrup/corn syrup.
Child serving: 1 Bite = 2 grams
Adult serving: 2 Bites = 4 grams
Your taste buds will enjoy the flavor profiles of each fresh ingredient from nature in our Elderberry Syrup Bites. Customers often say it reminds them of "apple butter”. The ingredients used are not only added to enhance the taste of our Elderberry Syrup Bites, but they also contribute their own health benefits.
Dosage
Elderberry Syrup
Suggested Use: Immune Support
1-2 Years of Age: 1/2 Teaspoon
3-12 Years of Age: 1 Teaspoon
Adults: 1 Tablespoon
Suggested Use: For Additional Support Continue every 3 hours, up to 5 times daily.
Elderberry Bites
Suggested Use: Immune Support
3-12 Years of Age: 1 Bite
Adults: 2 Bites
Suggested Use: For Additional Support Continue up to 5 times daily.
The POWER of Elderberries' Elderberry Syrup and Elderberry Syrup Bites can be taken with or without food.
Some customers choose to follow the suggested dosage for immune support, while other's choose to take our Elderberry Syrup only during times of seasonal challenge. Take it daily, seasonally or when you're symptomatic as a natural alternative. The choice is yours!
There is no "right" time to take your daily dose of The POWER of Elderberries’ Elderberry Syrup or Elderberry Syrup Bites. Many of our customers take their dose as part of their morning routine. However, we also have a number of customers who take theirs before bed instead to help with stuffy noses/sinuses at night. We recommend experimenting with different times of day to see what works best for your body.
Shipping
The POWER of Elderberries is exclusively sold and shipped within the contiguous United States. If you have any questions regarding shipping feel free to contact us at info@thepowerofelderberries.com.
The shipping timeline all depends on when you place your order. We use priority shipping and most customers receive their order within 2-3 days. If there is an upcoming federal holiday, shipping might be delayed. We do our best to ship our products fast and efficiently to you. If you have any questions regarding shipping feel free to contact us at info@thepowerofelderberries.com.
My Account/Rewards Club
Orders placed prior to the date you created your account will not be reflected on your dashboard due to placing those orders as a guest. Our website allows users to place an order as a guest (vs requiring that you create an account) for customer convenience. So in turn, it does not automatically create an account for you using that email address. There is no way for us to transfer your previous order history to your account dashboard, but it will record your orders moving forward.
Please use this link to easily access your Auto-Replenish & Save Subscription:
https://thepowerofelderberries.com/tools/recurring/get-subscription-access
You are able edit your auto-replenish subscription payment information via your account dashboard on our website. Visit the “my account” page on our website (found by placing your mouse on the picture of the person in the upper right hand corner of our website).
From there, you will be able to log in using your email and password that you set up. Once in your dashboard, select “Manage Subscriptions”.
Select the “Manage Subscription” button next to the desired subscription.
From here, you will be able to edit your auto-replenish payment info.
Yes, you are able to edit your future auto-replenish subscription orders via your account dashboard on our website. Simply visit the “my account” page on our website (found by placing your mouse on the picture of the person in the upper right hand corner of our website)
From there, you will be able to log in using your email and password that you set up. Once in your dashboard, select “Manage Subscriptions”.
Select the “Manage Subscription” button next to the desired subscription.
From here, you will be able to edit your subscription order whether you need to edit your delivery schedule, see your purchase history, edit your shipping address and/or edit your payment method.
Should you have any questions, please email info@thepowerofelderberries.com.
You can access your unique referral link at any time by logging into your account and going to the Dashboard tab.
You can share your unique referral link at any time by logging into your account and accessing it on your Dashboard.
YES! You will receive a $10 discount coupon for each new customer that makes a purchase using your unique referral link.
Coupons
At this time, coupons cannot be combined with other offers or discounts.
Common Questions
We advise contacting your healthcare professional prior to using any new herbal supplement while pregnant or nursing.
No. Our Elderberry Syrup contains local raw honey. It is not recommended that children under the age of one consume honey. We advise to contact your pediatrician prior to giving your child any new herbal supplement.
If you are taking any medications or other herbal supplements, we advise to contact your physician or healthcare professional prior to using any new herbal supplement.
The consumption of elderberries may cause digestive discomfort. If you or a child experience this, decrease the suggested use and take with food. If side effort persists, please consult your healthcare professional.
Yes. Just like any new food or herb, we advise taking your first dose of our Elderberry Syrup with caution to be sure you do not have an allergic reaction. In addition, anyone who is allergic to honey, berries, or spices (ginger root, cinnamon or whole cloves) should also be cautious when choosing to consume this product. Please seek medical attention immediately if an allergic reaction occurs.
For those with an autoimmune disease, we advise to contact your physician or healthcare professional prior to using any new herbal supplement.