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Frequently Asked Questions

General

What makes The POWER of Elderberries® different from other elderberry syrups or bites?
Please visit our Why Choose Us page to learn more about how our elderberry syrup and Elderberry Syrup Bites™ stand apart from other products on the market.

Where is your local raw honey from?
We source our raw honey from the Southeast. To learn more about the benefits, visit our page on Local Raw Honey.


Elderberry Syrup Liquid

Does your Elderberry Syrup Liquid need refrigeration?
Yes. For quality assurance and consumer safety, our elderberry syrup must be refrigerated upon arrival and kept refrigerated. If you want a shelf-stable option, try our Elderberry Syrup Bites™—perfect for travel and on-the-go use.

Does your Elderberry Syrup have a thick consistency?
No. Our syrup has a juice-like consistency that customers love. We never use thickeners or fillers—just pure, handcrafted ingredients.

Should I shake your Elderberry Syrup before use?
No shaking is necessary. We use only whole organic spices, never ground, so you won’t find sediment at the bottom.

Where do you source your elderberries?
We use organic European black elderberries grown in Bulgaria, where the elderberry plant (Sambucus nigra) thrives and develops the highest levels of anthocyanins.

Where are your Elderberry Syrup products made?
All production is led by our Director of Operations at our licensed, FDA-registered commercial facility in Myrtle Beach, SC.

How much sugar is in your Elderberry Syrup?
The natural sweetness comes from local raw honey—never refined sugar, artificial sweeteners, or corn syrup.

  • Child serving (1 tsp): ~1 gram

  • Adult serving (1 Tbsp): ~4 grams

What are the ingredients in your Elderberry Syrup?
Purified water, local raw honey, organic European black elderberries (Sambucus nigra), organic ginger root, organic cinnamon sticks, and organic whole cloves.

How long does the syrup last?
For best quality and taste, consume within 90 days of opening. Each bottle has a best-by date on the bottom.


Elderberry Syrup Bites™

How do the Bites compare to the Syrup?
Our bites are handcrafted directly from our Signature Elderberry Syrup—just in a convenient, shelf-stable form. Both contain the same five core ingredients.

How are Elderberry Syrup Bites preserved?
We use only mild, non-GMO preservatives (citric acid, sodium citrate, organic potassium sorbate) plus raw honey as a natural preservative.

How much sugar is in the Bites?
The sugar comes only from raw honey.

  • Child serving (1 bite): ~2 grams

  • Adult serving (2 bites): ~4 grams


Dosage

What is the suggested daily dosage?

  • Elderberry Syrup:

    • Ages 1–2: ½ teaspoon

    • Ages 3–12: 1 teaspoon

    • Adults: 1 tablespoon

  • Elderberry Syrup Bites:

    • Ages 3–12: 1 bite

    • Adults: 2 bites

See dosage recommendations and targeted support here.

Do I need to take the syrup or bites with food?
They can be taken with or without food.

When is the best time to take elderberry?
There’s no specific “best time.” What matters most is consistency—take daily for wellness support.


Shipping

Where do you ship? Do you ship internationally?
We currently ship only within the contiguous United States.

When will I receive my order?
Orders are shipped Monday–Thursday via USPS Priority Mail. Delivery depends on when the order is placed and shipping conditions (holidays, weather, etc.).


Loyalty Membership Program

How does the Loyalty Membership work?
Our program offers built-in rewards, savings up to 15%, exclusive products, and free shipping on orders over $75.

  • 5% off single bottles

  • 10% off Essentials, Standard & On-the-Go Bundles

  • 15% off Essentials Plus, Standard Plus & On-the-Go Plus Bundles

Learn more about our Loyalty Membership here.

How do I log in to my Loyalty Account?


Coupons

Can I combine coupons?
At this time, coupons cannot be combined with other discounts.


Common Questions

Is your Elderberry Syrup safe while pregnant or nursing?
Please consult your healthcare professional before use.

Is your Elderberry Syrup safe for babies?
No. Our syrup contains raw honey and should not be given to children under one year old. Always consult your pediatrician before introducing any supplement.

Does elderberry interact with medications?
Consult your physician if you are taking medications or other supplements.

Are there side effects?
Some may experience mild digestive discomfort. If so, reduce serving size and take with food. If symptoms persist, consult your healthcare provider.

Can elderberry cause allergic reactions?
Yes, as with any food or herb. If you are allergic to honey, berries, or spices (ginger, cinnamon, cloves), use caution. Seek medical help immediately if a reaction occurs.

Can I take elderberry if I have an autoimmune condition?
Consult your healthcare professional prior to use