Frequently Asked Questions
General
What makes The POWER of Elderberries different from other elderberry syrups/bites?
Please visit the Why Choose Us page to learn more about the many differences between our elderberry syrup and elderberry syrup bites and the other products out there.
Where is your local raw honey from?
We use honey sourced from the southeast. To learn more about the benefits of RAW honey please visit https://thepowerofelderberries.com/pages/benefitsoflocalrawhoney
Elderberry Syrup Liquid
Does your Elderberry Syrup Liquid need to be refrigerated?
Yes! For quality assurance and consumer safety, please keep our elderberry syrup liquid refrigerated. To maintain the best quality and freshness, refrigeration is required upon arrival. If you are looking for an elderberry supplement that does not require refrigeration, try our Elderberry Syrup Bites; they are a perfect option to take The P.O.E. on the go and complement our Elderberry syrup! Learn more about our bites https://thepowerofelderberries.com/collections/shop-all/products/40ct-elderberry-syrup-bites
Does your Elderberry Syrup Liquid have a thick consistency, like other syrups?
No. Our elderberry syrup is a juice-like consistency, which customers love. Some syrups may be thickened using fillers; however, our elderberry syrup is handcrafted using only the purest ingredients from nature and nothing more.
Should I shake your Elderberry Syrup Liquid before I use it?
Shaking our elderberry syrup is not necessary. You will not find any sediment at the bottom of our bottles. We use only whole organic spices, never ground. Learn more about our product quality https://thepowerofelderberries.com/pages/what-makes-the-power-of-elderberries-different
Where do you get your elderberries to make your Elderberry Syrup products?
To ensure the best quality and potency, we source our elderberries organically from Bulgaria. The elderberry plant is native to Europe, and it produces the highest level of anthocyanins (medicinal benefits) when grown there.
Where are your Elderberry Syrup products produced?
All production is led by our Director of Operations at our commercial facility in Myrtle Beach, SC. We are fully licensed, have undergone certifications to enhance safety, processing, and standard operating procedures, and are FDA-registered. Learn more about our commitment to consumer safety https://thepowerofelderberries.com/pages/what-makes-the-power-of-elderberries-different
How many grams of sugar is in your Elderberry Syrup?
The sugar content in our elderberry syrup comes directly from local raw honey. Unlike some elderberry products, we do not use any artificial sweeteners, refined sugar or high fructose corn syrup/corn syrup.
Child serving: 1 Tsp = 1 gram
Adult serving: 1 Tablespoon = 4 grams
What are the ingredients in your elderberry syrup products?
Purified water, local raw honey, organic European Elder (berries) (Sambucus nigra), organic ginger root, organic cinnamon sticks, and organic whole cloves.
How long does your Elderberry Syrup last?
For best quality and taste, our elderberry products should be consumed within 90 days of opening. You may find the best-buy date on the sticker at the bottom of each bottle.
How do the Elderberry Syrup Bites compare to your Signature Elderberry Syrup Liquid?
Our elderberry syrup bites are handcrafted straight from our Signature Elderberry Syrup. Think of it as the on-the-go version of our liquid. Both our Syrup and Bites are made from the same 5 core ingredients: Organic Black Elderberries (Sambucus nigra), Local Raw Honey, Organic Ginger Root, Organic Cinnamon Stick, and Organic Whole Cloves.
How are your Elderberry Syrup Bites preserved?
We use the mildest, all non-GMO preservatives possible in our elderberry bites: Non-Irradiated Citric Acid, Non-GMO Sodium Citrate and Organic Potassium Sorbate. The local raw honey in our Elderberry Bites also acts as a natural preservative.
*If you are looking for an elderberry product with NO preservatives (except raw honey), try our Elderberry Syrup Liquid.
How many grams of sugar are in your Elderberry Syrup Bites?
The sugar content in our Elderberry Syrup Bites comes directly from local raw honey. Unlike some elderberry products, we do not use any artificial sweeteners, refined sugar or high fructose corn syrup/corn syrup.
Child serving: 1 Bite = 2 grams
Adult serving: 2 Bites = 4 grams
Dosage
What is the suggested daily dosage of The P.O.E.’s Elderberry Syrup Liquid and Bites?
Elderberry Syrup Liquid
1-2 Years of Age: 1/2 Teaspoon
3-12 Years of Age: 1 Teaspoon
Adults: 1 Tablespoon
Elderberry Bites
3-12 Years of Age: 1 Bite
Adults: 2 Bites
Learn more about dosage recommendation and targeted support https://thepowerofelderberries.com/pages/dosage-recommendation
Do I have to take your Elderberry Syrup and/or Elderberry Syrup Bites with food?
The POWER of Elderberries' Elderberry Syrup Liquid and Elderberry Syrup Bites can be taken with or without food.
What is the best time of day to take your Elderberry Syrup?
There is no "right" time to take your daily dose of The POWER of Elderberries’ Elderberry Syrup Liquid or Elderberry Syrup Bites. Consistency is most important. Take it daily for general health maintenance and follow the dosage recommendations for targeted support. https://thepowerofelderberries.com/pages/dosage-recommendation
Shipping
Where can you ship to? Can you ship to Canada?
The POWER of Elderberries is exclusively sold and shipped within the contiguous United States. If you have any questions regarding shipping feel free to contact us at info@thepowerofelderberries.com.
When will I receive my order?
The shipping timeline all depends on when you place your order. We ship Monday thru Thursday and use priority shipping. If there is an upcoming federal holiday, shipping might be delayed. We do our best to ship our products fast and efficiently to you. If you have any questions regarding shipping feel free to contact us at info@thepowerofelderberries.com.
Loyalty Membership Program
How does the Loyalty Membership Program Work?
The P.O.E Loyalty Membership Program is exclusive to our loyalists who choose to order products on subscription and includes built-in product rewards, savings up to 15%, exclusive member-only, products and offers, free shipping on orders over $75
The breakdown of discounts available through the Loyalty Membership Program is as follows:
- 5% off single bottles
- 10% off the Essentials, Standard, and On-The-Go bundles
- 15% off the Essentials Plus, Standard Plus, and On-The-Go Plus bundles
Visit the Loyalty Membership Program page below for more information : https://thepowerofelderberries.com/pages/loyaltymembership
How do I login to my Loyalty Member Account?
You can access your account and manage your subscription with your email and password here; https://thepowerofelderberries.com/account/login
Alternatively, we offer a simple passwordless login here; https://thepowerofelderberries.com/a/loop_subscriptions/get-subscription-link
Coupons
Can I combine multiple coupons on one purchase?
At this time, coupons cannot be combined with other offers or discounts.
Common Questions
Is your Elderberry Syrup safe to take while pregnant or nursing?
We advise contacting your healthcare professional prior to using any new herbal supplement while pregnant or nursing.
Is your Elderberry Syrup safe for babies?
No. Our Elderberry Syrup contains local raw honey. It is not recommended that children under the age of one consume honey. We advise to contact your pediatrician prior to giving your child any new herbal supplement.
Does your Elderberry Syrup interact with other medications?
If you are taking any medications or other herbal supplements, we advise to contact your physician or healthcare professional prior to using any new herbal supplement.
Are there any side effects when taking elderberry syrup?
The consumption of elderberries may cause digestive discomfort. If you or a child experience this, decrease the suggested use and take with food. If side effort persists, please consult your healthcare professional.
Is there a chance for an allergic reaction while consuming elderberry syrup?
Yes. Just like any new food or herb, we advise taking your first dose of our Elderberry Syrup with caution to be sure you do not have an allergic reaction. In addition, anyone who is allergic to honey, berries, or spices (ginger root, cinnamon or whole cloves) should also be cautious when choosing to consume this product. Please seek medical attention immediately if an allergic reaction occurs.
I have an autoimmune disease, should I take your Elderberry Syrup?
For those with an autoimmune disease, we advise to contact your physician or healthcare professional prior to using any new herbal supplement.