100% Satisfaction Guarantee Policy

If you are dissatisfied with your purchase, we gladly accept returns within 7 days of receipt.

Return Instructions:

• Returns are accepted only for direct purchases from The POWER of Elderberries®. Products purchased from other vendors are not eligible.

• To request a return, please email us at info@thepowerofelderberries.com with the following information:

  • Name

  • Telephone number

  • Address

  • Reason for your return request

• Make sure the subject line reads:
  “The POWER of Elderberries® Exchange/Refund Request”
  and indicate whether you are requesting an exchange or refund.

• If you do not hear back within 2 business days, please call us at 843-503-4545, as spam filters can occasionally redirect emails.

• Important: Products not stored properly are not eligible for return.

Return Processing:

• Once we receive and inspect your returned item, we will email you to confirm receipt.

• We will notify you of the approval or rejection of your return based on the above qualifications.

• Approved refunds will be issued to the original payment method.

Refund Timing:

• Refunds typically post within 3–5 business days.

• If you do not receive your refund after 5 business days, please contact us.